General conditions of sale and use

General conditions of sale and use
Frenchsextoys, Simplified Joint Stock Company with capital of 3,000 euros, registered in the Encamp Trade Register under number L-712815-Y, whose head office is located at Carrer Pubilla de la Sardana, 30 ED l'Aixec 2 - 1A – Les Bons AD200 Encamp – Andorra (hereinafter Frenchsextoys), publisher and operator of the site “https://Frenchsextoys.com/” (hereinafter the “Site”), has established these general conditions of sale and use (hereinafter the “CGV”). .-CGU"), which govern access and use of the Site.

They also set the conditions under which Frenchsextoys undertakes to provide the products (hereinafter the “Products”) presented on the Site.

The Products offered on the site are reserved for individuals and are not intended for professional use.

ARTICLE 1. ACCEPTANCE OF THE CGV-CGU
Before any use of the Site or purchase of Products on the Site, you acknowledge having read these T&Cs and accept them without restriction or reservation.

State that you are legally able to hire.

These General Terms and Conditions also apply to any variation or extension of the Site in social or community networks, or applications, existing or future.
We recommend that you download and/or print them so that you can keep them for future reference.

ARTICLE 2. ACCESS TO THE SITE
Access, consultation and use of the Site are strictly reserved for persons over 18 years of age.

To access the Web, you must have a terminal computer connected to the Internet. You assume all costs related to your digital environment (hardware, software and network connection), including Internet connection costs.

Frenchsextoys may refuse access to the Site to any person who does not comply with these General Conditions.

ARTICLE 3. REGISTRATION

Access to certain Products requires the creation of a personal account.

Registration is free. This is done by completing the online form available for this purpose. To do this, you must provide the following information:

First name ; Last names ; identification; E-mail.

You undertake to provide accurate and truthful information about yourself.

A confirmation email is then sent to the address provided, with a summary of the connection information.

The login ID is personal and cannot be used by more than one person, nor be sold, rented or transferred in any way.

The password is confidential and must not be communicated to third parties. It can be modified from your personal space. You must take all necessary measures to protect your password.

You also undertake to inform Frenchsextoys, by any means and as soon as possible, in the event of any discovery or suspicion of fraudulent or unauthorized connection to your account.

You can request cancellation and deletion of your account at any time, from your personal space, or by email to the following address: frenchsextoys@gmail.com
You intimately reserve the right to delete your account without notice in the event of a breach of these T&Cs, and in particular:

In the event of contravention of current legislation;
In the event of fraud or identity theft of a third party;
In the event of non-compliance with Intimament's rights by you or a third party.
You can also delete your account in case of inactivity for more than one (1) year.

ARTICLE 4. PRODUCTS
The essential characteristics of the Products offered are presented on the Web.

You acknowledge having read this information before placing any order.

ARTICLE 5. ORDERS
Orders are placed online via the Web.

To place an order, you must select the desired Products to add to your cart.

You will then need to validate the details of your basket, the total price, or correct any errors, and indicate your billing and delivery address, as well as your payment method.

You definitively confirm your order by clicking on the payment button. This confirmation constitutes an electronic signature on your part, equivalent to a handwritten signature, and firm and definitive acceptance of the sale.

Once payment has been accepted, the order is validated as quickly as possible by sending a receipt by email to the address you have chosen.

The Products are offered while stocks last. In the event of unavailability, an equivalent Product may be offered. If you refuse, your order will be canceled and refunded in full.

You fully reserve the right to refuse an order for products in abnormal quantities.

ARTICLE 6. DELIVERY
The products are supplied within the European Union.

Delivery is made to the address you indicated, within the time specified when ordering. The delivery time varies depending on the delivery method chosen.

You must personally receive the Products or designate a third party for this purpose.

Delivery of the products is ensured by the carrier designated by Frenchsextoys. This is accomplished by giving you, or a designated third party, physical possession or control of the Product.

You must check the condition of the Products upon receipt. In the event of an anomaly (incomplete order, damaged, broken, open packaging, etc.), you must refuse delivery by indicating your reservations on the delivery note and informing the carrier of the defects noted. You can also inform Frenchsextoys using the contact details provided below.
Frenchsextoys is not responsible for the delay or inability to deliver an order due to an error on your part in providing your contact details. In this case, Frenchsextoys reserves the right to suspend delivery until the problem is resolved.

ARTICLE 7. FINANCIAL CONDITIONS
1. Price
Prices are indicated on the site in euros, all taxes included. They take into account the VAT in force on the day of the order.

Frenchsextoys reserves the right to modify them at any time. The price applied is that in effect at the time of order confirmation.

In addition, shipping charges for Products apply. Its amount is indicated at the time of order confirmation.

Exceptionally, in the event of an erroneous indication of a price that is clearly derisory compared to the actual value of the item, the order may be canceled.
The Products remain the property of Frenchsextoys until full payment of the price.

2. Payment
Payment is made in cash or by credit card using a secure system.

Your payment method is debited at the time of ordering.

Any refusal of payment or partial payment results in the automatic cancellation of the order, of which you will be informed by email.

You expressly consent to invoices being sent to you electronically.

Frenchsextoys also reserves the right to refuse any order in the event that you have not fully or partially paid a previous order or in the event that a dispute is in progress.

The data recorded by Frenchsextoys constitutes proof of transactions carried out on the Web.

ARTICLE 8. RIGHT OF WITHDRAWAL
1. Legal right of withdrawal
The consumer customer has a legal right of withdrawal provided for by article L221-18 of the Consumer Code.

You can exercise your right, without needing to justify your decision, within 14 days of receipt of the Products by you or the third party, other than the carrier, that you have designated.

In the case of an order for several Products delivered separately or in the case of an order for a Product made up of batches or several pieces whose delivery is heated during a defined period, the period runs from receipt of the last Product or batch or the last piece.
For contracts providing for the periodic delivery of Products during a defined period, the term begins to count from receipt of the first Product.

To exercise your right, you must intimately inform yourself of your decision to withdraw by sending, before the expiry of the period, the withdrawal form, the model of which appears in the following appendix, or any other declaration, unambiguous, expressing your wish to withdraw, to the following contact details:

30 Carrer Pubilla de la Sardana ED Aixec 2-1A – Les Bons AD200 Encamp – Andorra

Email: thefrenchsextoys@gmail.com

You must return or return the Products to Frenchsextoys, without undue delay and at the latest within 14 days following notification of your decision to withdraw.

The costs of returning the Products are your responsibility.

You may be held responsible in the event of depreciation of the Products resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of these Products.

Frenchsextoys will reimburse you for all amounts paid, including shipping costs, as soon as possible and, at the latest, within 14 days from the date on which you are informed of your decision to withdraw.

Unless you have offered to collect the Products yourself, Frenchsextoys may defer reimbursement until the Products are collected or until you have provided proof of shipment of these Products, whichever date is the first of these facts.

Frenchsextoys will make the refund using the same payment method used for your purchase, unless you expressly agree to the use of another payment method and provided that the return does not incur any costs for YOU.

Frenchsextoys is not obliged to reimburse the additional costs if you have expressly chosen a more expensive delivery method than the standard delivery method offered by frenchsextoys

2. Exceptions to the right of withdrawal
According to article L221-28 of the Consumer Code, the right of withdrawal cannot be exercised in the following cases:

• The supply of goods or services whose price depends on fluctuations in the financial market beyond Frenchsextoys' control and which may occur during the withdrawal period;
• The supply of goods made to your specifications or clearly personalized;
• The supply of goods likely to deteriorate or expire quickly;
• The supply of goods which have been unsealed after delivery and which cannot be returned for reasons of hygiene or health protection;
• The supply of goods which, after being delivered and due to their nature, are inseparably mixed with other items;
• The supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed at the conclusion of the contract depends on market fluctuations beyond the control of Intimament vostre;
• The supply of audio or video recordings or computer software when these have been detached after delivery;
• The supply of a newspaper, periodical or magazine, with the exception of subscription contracts for these publications.

ARTICLE 9. GUARANTEES
Frenchsextoys is subject to the legal guarantee of conformity of the goods under the conditions of Article L. 217-3 et seq. of the Consumer Code, as well as to the guarantee relating to hidden defects in accordance with the provisions of Articles 1641 to 1649 of the Consumer Code. Consumer Code. the Civil Code.

The consumer has a period of two years from delivery of the goods to obtain application of the legal guarantee of conformity in the event of a lack of conformity. During this period, the consumer is only required to verify the existence of the lack of conformity and not the date of its appearance.

When the contract for the sale of goods provides for the continuous supply of digital content or a digital service for a period of more than two years, the legal guarantee is applicable to this digital content or this digital service for the entire duration of supply. . During this period, the consumer is only required to verify the existence of the lack of conformity affecting the digital content or the digital service and not the date of appearance of the latter.

If the good is repaired within the framework of the legal guarantee of conformity, the consumer benefits from a six-month extension of the initial guarantee.

If the consumer requests repair of the good, but the seller requires replacement, the legal guarantee of conformity is renewed for a period of two years from the date of replacement of the good.

The consumer can obtain a reduction in the purchase price by keeping the goods or terminate the contract by obtaining a full refund against the return of the goods, if:

• The merchant refuses to repair or replace the goods;
• The repair or replacement of the goods takes place after a period of thirty days;
• The repair or replacement of the good causes significant inconvenience to the consumer, in particular when the consumer assumes the costs of recovery or removal of the non-compliant good, or if he assumes the costs of installing the repaired or replacement good.
• The non-compliance of the good persists despite the seller's unsuccessful attempt to bring the product into conformity.

The consumer also has the right to a reduction in the price of the good or to termination of the contract when the lack of conformity is so serious that it justifies the immediate reduction of the price or termination of the contract. The consumer is then not obliged to first request repair or replacement of the good.

The consumer does not have the right to terminate the sale if the lack of conformity is minor.

Any period of immobilization of the item for repair or replacement suspends the warranty which remained until delivery of the restored item.

The rights mentioned above result from the application of articles L. 217-1 to L. 217-32 of the Consumer Code.

The seller who obstructs the execution of the legal guarantee of conformity risks in bad faith a civil fine of a maximum amount of 300,000 euros, which may increase up to 10% of the average annual turnover (article L. 241-5 of the consumer). . coded).

The consumer also benefits from the legal guarantee against hidden defects in accordance with articles 1641 to 1649 of the Civil Code, for a period of two years from the discovery of the defect. This guarantee entitles you to a price reduction if the item is kept or to a full refund against return of the item.

ARTICLE 10. CONTINGUT PUBLICATION BY USUARI
You have the option of publishing the following content on the site:

Comments; pictures

You remain entirely responsible for the content you publish on the Site. As such, you undertake not to publish content that is illegal or infringes the rights of others, or that is shocking, violent, pornographic, hateful or discriminatory.

By publishing on the Site, you grant Intimamente a free license authorizing it to reproduce, represent and adapt the content that you publish, for advertising or commercial purposes, by any means and on all media known or unknown to date, throughout the world and for the entire duration of its legal protection.

Frenchsextoys reserves the right to refuse or delete any published content, without notice or justification.

ARTICLE 11. RESPONSIBILITIES
Frenchsextoys makes every effort to provide accurate and up-to-date information and content on the Site, but cannot guarantee the performance, completeness or reliability of this information and content.

Frenchsextoys is not responsible for technical, computer or compatibility problems or errors affecting the availability or use of the Site, for reasons or circumstances beyond its control.

Frenchsextoys is also not responsible for any damage that may arise from the use of the Website, including loss of data, deterioration, destruction or viruses that may affect your computer equipment.

ARTICLE 12. INTELLECTUAL PROPERTY
The entire Web, its structure and content (texts, tables, graphics, images, photographs, videos, sounds, databases, applications and software) are protected by copyright and the intellectual property rights of Intime you or its suppliers and service providers.

Any representation, reproduction, adaptation, modification or unauthorized use is prohibited and could constitute an infringement within the meaning of articles L. 335-2 et seq. of the Intellectual Property Code.

ARTICLE 13. AVAILABILITY
Frenchsextoys strives to guarantee access to the Site 24 hours a day, 7 days a week, except in cases of force majeure or events beyond its control, without guaranteeing any results or minimum level of quality with regard to its availability.

Frenchsextoys may at any time and without notice suspend or limit access to the Site, in order to carry out maintenance, updating, modification of its content, or any other action necessary for its proper functioning.

ARTICLE 14. HYPERTEXT LINKS
The Website may contain hypertext links to other websites or external sources.

Frenchsextoys assumes no responsibility for the information, advertising, products, services or any other content available on these sites or external sources.

Frenchsextoys authorizes the establishment of hypertext links on the Web, provided that the original site does not present any content of an illegal, violent or pornographic nature, and excluding any use of these links for commercial or advertising purposes. Frenchsextoys reserves the right to object.

ARTICLE 15. PERSONAL DATA
As part of its activities, Frenchsextoys undertakes to implement processing of the personal data of users of its services that respects their privacy and complies with current French and European legislation.

More information on the processing of your data is available at this address https://Frenchsextoys.com/política-de-privacyt/

You acknowledge having read it before using the Website.

ARTICLE 16. COOKIES
Frenchsextoys uses cookies and other trackers for advertising purposes and to improve your experience on the Web.

More information on how they work and the procedure to follow to manage cookies is available at this address: https://Frenchsextoys.com/política-de-privacyt/

ARTICLE 17. FORCE MAJEURE
Frenchsextoys is not responsible for any delay or failure to fulfill its obligations caused by a case of force majeure, in the sense usually used by the French courts.

ARTICLE 18. CHANGES
Frenchsextoys reserves the right to modify, at any time and without notice, these T&Cs, in particular to adapt to changes to the Site by making new functionalities available or by deleting or modifying existing functionalities.

ARTICLE 19. NO PARTIAL LITAT
If one or more stipulations of these CGV-CGU were declared void by application of a law, a regulation or a firm decision of a French court, the other stipulations will retain all their force and scope.

ARTICLE 20. QUEIXA – MEDIATION
1. Queixa
For any complaints, I can contact Frenchsextoys using the following contact details:

30 Carrer Pubilla de la Sardana ED l’Aixec 2-1A – Les Bons AD200 Encamp – Andorra

Email: thefrenchsextoys@gmail.com

telephone: 06 11 91 26 78

2. Mediation

Frenchsextoys joins the mediation service of the Federation of Electronic Commerce and Distance Selling (FEVAD): 60 Rue La Boétie, 75008 Paris – contact@fevad.com – http://www.mediateurfevad.fr

For any unresolved dispute or disagreement after an initial amicable complaint, you have the option of resorting to the FEVAD consumer mediation procedure.

Information on referral procedures is available at the following address: https://www.mediateurfevad.fr/index.php/espace-consommateur/

The solution proposed by the mediator does not bind the parties, who remain free at any time to exit the mediation process.

The European Commission has also created an online dispute resolution platform accessible at this address: https://ec.europa.eu/consumers/odr/

ARTICLE 21. APPLICABLE LAW – CONTROVERSIES
This contract is subject exclusively to French law. In the event of a conflict, the French courts will have sole jurisdiction.

ANNEX: Model withdrawal form

(Complete and return this form only if you wish to terminate the contract.)

Attention Frenchsextoys, the head office is located Calle Pubila de la Sardana 30 ED l’Aixec 2-1A – Les Bons AD200 Encamp – Andorra, email: thefrenchsextoys@gmail.com
We inform/notify you (*) of my/our (*) withdrawal from the contract for the sale of goods (*)/provision of services (*) below:

Ordered on (*)/received on (*):
Name of consumer(s):
Address of the consumer(s):
Signature of consumers (only if this form is notified on paper):
Date:
(*) Delete unnecessary mention on the Web